After a recent business network event, I was contacted by someone I had met who wanted me to have a look at their website with a view to doing a redesign. In 10 minutes, I had filled my notebook with a list of improvements that could be made to the Read more…
Recently, I needed a couple of plumbing jobs done in my house. One was a small relatively urgent maintenance job and the other was a much larger upgrade with a slightly longer lead time.(more…)
User experience design (UX, UXD, UED or XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.
I recently came across two examples of bad UX and in both cases, these occurred without me even using the product.(more…)