WordPress Care Plan

Why is a WordPress Care Plan important?

  • Your WordPress website is more secure
  • Your WordPress website runs faster
  • Your WordPress website runs smoothly
  • Your WordPress website is backed up in case of emergency
  • Your WordPress website is Google friendly
WordPress Care Plans

Why is WordPress website maintenance important?

  • 58% of WordPress installations are running an out of date version of WordPress. Hackers often target out of date versions of WordPress as their first line of attack.
WordPress Versions
  • In one attack alone, WordFence detected nearly 1 million sites were being targeted.
  • 52% of WordPress vulnerabilities reported were with WordPress plugins.
  • Over 46% of WordPress plugins have not been updated for over 2 years.

What is a WordPress Care Plan?

The WordPress eco system is constantly changing. With over 8,500 plugins and 60,000 themes, there are often new releases to fix bugs or release new functionality. Whilst the core / plugin / theme authors do their own testing, they cannot test against every combination.

This is where our WordPress Care Plans come in. The aim of the Care Plan is to keep your WordPress website up and running and ensure all of the components are kept up to date.

What is included in your WordPress Care Plan?

Backups – We setup automatic daily offsite backups. These are stored on cloud storage, separate from your webhost. You may already have webhost backups but it is important to have a second backup stored elsewhere.

WordPress Core Updates – Any updates to WordPress Core are reviewed regularly and installed in a timely manner. Security fixes are prioritised and installed immediately. 

Plugin and Theme Updates – Similar to WordPress Core, plugins and themes are monitored for any updates. We will notify you of any changes to functionality that will modify your business processes.

Security – Proactive monitoring of any security issues.

Support – Up to 30 minutes support each month to resolve any issues.

What is not included in your WordPress Care Plan?

This is not a 24/7 support plan. All activities for the Care Plan will be performed during office hours.

What is the cost of a WordPress Care Plan?

The cost of our WordPress Care Plan is £60 a month. Minimum term 6 months.

There is a £100 audit charge before the Care Plan starts to review your website and setup any backups / security if required.

All updates are tested in staging environment before being applied to your Production website. If you do not have a staging website, then an additional charge will apply to set one up.

WordPress Support

If you don’t need a WordPress Care Plan, then we offer adhoc WordPress support. 

Whatever the issue with your WordPress website we can help. Examples of how we have helped our clients include;

  • Cleaning up a WordPress website that had been hacked and installing security plugin
  • Fixing a WordPress website that was no longer working due to upgrades to plugins

Development work can be carried out for the following rates;

  • £50 an hour
  • £175 half day (4 hours)
  • £300 full day (8 hours)

What Our WordPress Support Clients Say

We love helping our customers to grow their business whether it is web design, a website care plan or SEO (Search Engine Optimisation). We love it even more when they leave us some feedback.

All of our reviews can be seen on our Google My Business or Trustpilot profile.


I had issues with my website and WordPress, and Lens Digital were amazing. They were helpful, efficient, quick and thoughtful ... making suggestions to improve things as we went along instead of just fulfilling their brief. I thoroughly recommend them and will definitely turn to them when I need help with my website next time.


I have arrived at a problem with my website and contacted Andrew who managed to figure out a solution very quickly and offered professional help to move forward.

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