Most “maintenance plans” are someone clicking Update All once a month and hoping for the best. That’s not care – it’s a false sense of security. We test every update in staging before it goes anywhere near your live site, monitor it properly, and actually tell you what’s going on. So when we say your website is looked after, it genuinely is.
Why Your Website Needs Ongoing Care
A website isn’t a one-off purchase —- it’s something that needs looking after. Left alone, small issues turn into expensive emergencies.
Security
Outdated plugins and WordPress core are the easiest way into your site. Bots scan for exactly this, all day, every day.
Downtime
A broken update can take your whole site offline and if your forms fail quietly, you might not notice until a customer tells you.
Backups
If your only backup lives with your hosting provider, it fails when they do. You need a copy stored somewhere else.
Performance
A slow, neglected site doesn't just frustrate visitors — it costs you in Google rankings too.
What is included in Your
WordPress Care Plan?
We handle the technical work so your website stays fast, secure, and reliable.
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Daily Offsite Backups
Secure, automatic backups stored away from your hosting provider. -
WordPress Core Updates
We monitor and apply updates - prioritising security patches. -
Plugin and Theme Updates
Every update is tested in staging before going live. You’re informed of any major changes or potential issues. -
Security Monitoring
Continuous scanning for vulnerabilities and suspicious activity. -
Performance & Uptime Checks
We make sure your website is running smoothly and available. -
30 Minutes of Monthly Technical Support
Minor fixes, content tweaks, and troubleshooting included each month.
What’s Not Included
To keep things clear and transparent:
- 24/7 support isn’t included (we work during UK business hours)
- Major redesigns, new pages, or complex development
- Website hosting (available separately)
If you need additional work, we offer flexible pay-as-you-go support.
Us vs. DIY / Cheap Maintenance
Cheap maintenance services click “Update All” and move on.
DIY updates go wrong more often than people expect.
Neither is really “care.”
We do things properly:
Cheap / DIY
- Updates applied blind, with no testing
- Automated, not monitored by a person
- You find out something’s broken when it’s already broken
- No one to call when it goes wrong
Lens Digital
- Every update tested in staging first
- A person actually watching your site, not a script
- Clear communication before issues become emergencies
- A dedicated contact who knows your website
Pricing
£75 per month with a minimum commitment of 6 months.
£150 audit fee before starting (to ensure site is safe and stable)
Don’t have a staging environment? We can create one for a small additional fee.
You’ll receive peace of mind, expert support, and reliable protection
without the headache
Need Support Outside of the Care Plan?
We offer flexible, pay-as-you-go WordPress support for:
- Security Clean-Ups - Restore hacked sites and harden protection
- Plugin Conflicts - Identify and resolve plugin/theme issues
- Speed Optimisation - Improve loading times for better UX and SEO
- Content Updates - Add or edit text, images, forms, and more
- £75 per hour
- £200 for up to 4 hours (Half Day)
- £350 for up to 8 hours (Full Day)
You get expert support, fast turnaround, and no long-term contract.
What Our Clients Say
"Helpful, efficient, quick and thoughtful"
"Figured out a solution very quickly"
See more reviews on Trustpilot
WordPress Care Plan
Frequently Asked Questions
Ongoing maintenance, security, backups, updates, and support for your WordPress site.
We check and apply updates weekly, with security updates applied as priority.
Yes – your Care Plan includes 30 minutes of support each month. You’ll have a dedicated contact to request changes.
No. We monitor your site 24/7, but our support hours are Monday – Friday during UK business hours.
Yes. We’ll restore from backup and perform a basic security clean-up. Additional work may be charged separately.
Not in the basic plan—but we can tailor a plan to include regular content updates. Just ask.
You can cancel after the 6-month commitment with a months notice. We can assist with a handover to your new provider.
Ready to Stop Worrying About Your Website?
Let us take care of the maintenance, updates, and support – so you can focus on growing your business.
- Keep your site secure
- Stay up to date
- Get expert help when you need it
Benefits of Working With Lens Digital
- Expertise: We are experienced web designers who can help ensure that your website is designed and optimized effectively.
- Cost-effectiveness: Working with Lens Digital can be more cost-effective than hiring an in-house team of web designers.
- Time savings: Lens Digital can handle the design and optimization of your website, freeing up your time to focus on other important aspects of your business.
- Access to the latest tools and techniques: Lens Digital has access to the latest tools and techniques in web design, which can help improve your website's performance.
- Comprehensive services: Lens Digital offers a range of services, including website design and development, search engine optimization, and online marketing, to help improve your website's visibility and drive traffic and leads to your business.
Our Services
Create
Need a new website or revamp of a existing website? Whether it is a one page, a small business or a large custom website, our web design experts will deliver you a website that helps to support and grow your business.
Host
Not all hosting is created equal, and a cheap package can leave your website slow, insecure and left to fend for itself. Our WordPress hosting is fast, secure and built specifically for the sites we design, so you get the performance and peace of mind that generic hosting just can't match.
Support
Our WordPress Care Plans keep your website's core, theme and plugins updated and working smoothly, so nothing breaks behind the scenes. We take care of the technical upkeep so you can concentrate on your business.
At Lens Digital, we know businesses want their website to be an effective marketing tool. In order to do that, it needs to run smoothly with no disruptions.
The problem is this can feel overwhelming for a lot of businesses. This is wrong. We are here to help you to overcome this.
We look after your WordPress website to ensure that it supports your business. We take care of the all of the technical issues so that you can focus on what you do best.
Founder, Lens Digital