WordPress Care Plan
Our WordPress Care Plan helps to keep your WordPress website up and running enabling you to focus on your business.
What is a WordPress Care Plan?
The WordPress eco system is constantly changing. With over 8,500 plugins and 60,000 themes, there are often new releases to fix bugs or release new functionality. Whilst the core / plugin / theme authors do their own testing, they cannot test against every plugin combination.
This is where our WordPress Care Plans come in. A WordPress Care Plan helps manage and maintain your WordPress website. This includes regular updates, backups, security checks, and technical support. The goal of our WordPress Care Plan is to provide peace of mind for you and ensure that your site stays up-to-date and secure.
Why is a WordPress Care Plan important?
- Your WordPress website is more secure
- Your WordPress website runs faster
- Your WordPress website runs smoothly
- Your WordPress website is backed up in case of emergency
- Your WordPress website is Google friendly
Why is WordPress website maintenance important?
- 58% of WordPress installations are running an out of date version of WordPress. Hackers often target out of date versions of WordPress as their first line of attack.
- In one attack alone, WordFence detected nearly 1 million sites were being targeted.
- 52% of WordPress vulnerabilities reported were with WordPress plugins.
- Over 46% of WordPress plugins have not been updated for over 2 years.
What is included in your WordPress Care Plan?
Backups – We setup automatic daily offsite backups. These are stored on cloud storage, separate from your webhost. You may already have webhost backups but it is important to have a second backup stored elsewhere.
WordPress Core Updates – Any updates to WordPress Core are reviewed regularly and installed in a timely manner. Security fixes are prioritised and installed immediately.
Plugin and Theme Updates – Similar to WordPress Core, plugins and themes are monitored for any updates. We will notify you of any changes to functionality that will modify your business processes.
Security – Proactive monitoring of any security issues.
Support – Up to 30 minutes support each month to resolve any issues.
What is not included in your WordPress Care Plan?
This is not a 24/7 support plan. All activities for the Care Plan will be performed during office hours.
What is the cost of a WordPress Care Plan?
The cost of our WordPress Care Plan is £75 a month. Minimum term 6 months.
There is a £150 audit charge before the Care Plan starts to review your website and setup any backups / security if required.
All updates are tested in staging environment before being applied to your Production website. If you do not have a staging website, then an additional charge will apply to set one up.
WordPress Support
If you don’t need a WordPress Care Plan, then we offer adhoc WordPress support.
Whatever the issue with your WordPress website we can help. Examples of how we have helped our clients include;
- Cleaning up a WordPress website that had been hacked and installing security plugin
- Fixing a WordPress website that was no longer working due to upgrades to plugins
Development work can be carried out for the following rates;
- £50 an hour
- £175 half day (4 hours)
- £300 full day (8 hours)
Frequently Asked Questions
A WordPress care plan is a service that provides ongoing maintenance, updates, and support for your WordPress website.
Our WordPress care plan includes regular software updates, security monitoring, backups, and technical support.
We usually setup backups to running daily and updates to be applied monthly. However, this can be adjusted depending on the website.
Yes, we can be flexible with our WordPress Care Plans. Please get in touch with your requirements and we can build a plan to fit your website needs.
Whilst we monitor your website 24/7, we only offer support during UK office hours.
What Our WordPress Support Clients Say
I had issues with my website and WordPress, and Lens Digital were amazing. They were helpful, efficient, quick and thoughtful ... making suggestions to improve things as we went along instead of just fulfilling their brief. I thoroughly recommend them and will definitely turn to them when I need help with my website next time.
I have arrived at a problem with my website and contacted Andrew who managed to figure out a solution very quickly and offered professional help to move forward.
About Lens Digital
Web Design Ascot
Lens Digital, based in Ascot, Berkshire, was founded in 2016 with aim of delivering high-quality, modern websites for small and medium sized businesses.
Founder Andrew Spiers has worked in the IT industry for over 25 years with a range of companies from start-ups through to multi-nationals. He has extensive experience in developing business websites for different sectors, including charity, transportation and sport.
Andrew said “Customers are searching for companies online more and more. Many small businesses don’t invest in their websites, which means that they’re missing out on vital revenue. Lens Digital can help small businesses improve their online profile, which will help them get more customers, make more money and grow.”
Let's Talk
Whether you are ready to start your website project or would just like to discuss your future plans, then we would love to talk to you.
Just fill in the contact form with your details and we will get in touch to arrange a no-obligation chat. We love to talk to businesses about their plans for the future.
Alternatively, you can email us on hello@wearelens.co.uk
